5101 N State Line Ave, Texarkana, TX 71854 | 903-794-2969 | [email protected]
Education
BS | CONTINUING | UNIVERSITY OF ARKANSAS - MONTICELLO
Major: Information Technology, coursework ongoing and completed online at self-paced intervals through University of Arkansas - eVersity.
Related coursework: CompTIA A+ and Server+ since 2001, Arkansas Fire Academy trained Volunteer Firefighter, American Heart Association CPR/AED, NASAR Search and Rescue Technician II, FEMA NIMS and ICS certified.
HIGH SCHOOL DIPLOMA | 1998 | MAGNOLIA HIGH SCHOOL
Skills & Abilities
MANAGEMENT· I managed a staff of up to 4 IT technicians since June 2003 and performed successfully as a “one man IT department” at times for extended periods with responsibility over more than 200 workstations & mobile terminals, 100 smartphones, 12 Linux gateways, and 50 Windows file and SQL database servers simultaneously.
COMMUNICATION· As a team member, I exercise continuous professional communication to clients and supervisors who are requesting support, training, or service. As a volunteer firefighter and emergency first responder, I am experienced in real-time, lifesaving communication concepts and methods, and understand how important reliable technology and power solutions are to modern society.
Experience
SENIOR PC/NETWORK TECHNICIAN | COMMTECH SOLUTIONS - MAGNOLIA | JUNE 2003 – AUGUST 2005
Core member of a four-technician team that maintained a District Court statewide network of Windows desktops & laptops, Windows servers, and Wyse WinTerm thin clients. CommTech Solutions continued to support the client base that Computer Support Group developed and maintained.
IT MANAGER | COMPUTER SUPPORT GROUP – EL DORADO | AUGUST 2005 – JUNE 2017
Exercised implementation, management, and maintenance of nine remote sites supporting ~330 employees. Maintained a statewide network consisting of 50 MacOS and Windows laptops, 150 desktops, and 100 mobile smartphones utilizing Windows Server 2003-2012, Windows XP-10, Linux IPCop/Untangle, and MacOS X up to the current release. Maintained 99+% uptime on file and database servers supporting the Administration, Accounting, and Management offices of SAYS. I also maintained FCC licensure and availability uptime of four VHF two-way repeater sites. In this position, I also supported Lexmark and Canon document imaging systems at each site, with simultaneous cloud and local backups. ActSoft fleet tracking and management logistics to audit and log the efficiency of the vehicle fleet.
Education
BS | CONTINUING | UNIVERSITY OF ARKANSAS - MONTICELLO
Major: Information Technology, coursework ongoing and completed online at self-paced intervals through University of Arkansas - eVersity.
Related coursework: CompTIA A+ and Server+ since 2001, Arkansas Fire Academy trained Volunteer Firefighter, American Heart Association CPR/AED, NASAR Search and Rescue Technician II, FEMA NIMS and ICS certified.
HIGH SCHOOL DIPLOMA | 1998 | MAGNOLIA HIGH SCHOOL
Skills & Abilities
MANAGEMENT· I managed a staff of up to 4 IT technicians since June 2003 and performed successfully as a “one man IT department” at times for extended periods with responsibility over more than 200 workstations & mobile terminals, 100 smartphones, 12 Linux gateways, and 50 Windows file and SQL database servers simultaneously.
COMMUNICATION· As a team member, I exercise continuous professional communication to clients and supervisors who are requesting support, training, or service. As a volunteer firefighter and emergency first responder, I am experienced in real-time, lifesaving communication concepts and methods, and understand how important reliable technology and power solutions are to modern society.
Experience
SENIOR PC/NETWORK TECHNICIAN | COMMTECH SOLUTIONS - MAGNOLIA | JUNE 2003 – AUGUST 2005
Core member of a four-technician team that maintained a District Court statewide network of Windows desktops & laptops, Windows servers, and Wyse WinTerm thin clients. CommTech Solutions continued to support the client base that Computer Support Group developed and maintained.
IT MANAGER | COMPUTER SUPPORT GROUP – EL DORADO | AUGUST 2005 – JUNE 2017
Exercised implementation, management, and maintenance of nine remote sites supporting ~330 employees. Maintained a statewide network consisting of 50 MacOS and Windows laptops, 150 desktops, and 100 mobile smartphones utilizing Windows Server 2003-2012, Windows XP-10, Linux IPCop/Untangle, and MacOS X up to the current release. Maintained 99+% uptime on file and database servers supporting the Administration, Accounting, and Management offices of SAYS. I also maintained FCC licensure and availability uptime of four VHF two-way repeater sites. In this position, I also supported Lexmark and Canon document imaging systems at each site, with simultaneous cloud and local backups. ActSoft fleet tracking and management logistics to audit and log the efficiency of the vehicle fleet.